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Changed your mind after selling to us? With our 28 day buy back service, you can buy back the same item within 28 days of selling it to us, for the original price plus a small fixed fee.
Jewellery and watches only. Our buy back service is for jewellery and watches. Scrap gold, coins, bullion and loose stones are bought outright and cannot be bought back.
How it works
- You sell your jewellery or watch to us and we pay you. The item now belongs to us.
- For 28 days, you have the option to buy back the same item. It is entirely your choice.
- The buy back price is the original amount we paid you, plus a 10% administration fee. That is one fixed fee, with no interest and no monthly charges.
- We keep your item safe, unaltered and unsold for the 28 days.
- To buy back, contact us before the 28 days are up and pay in full. We then return your item by Royal Mail Special Delivery, and you pay the return postage.
- If you don’t buy it back within 28 days, we assume you no longer want it and the item becomes available for sale. Nothing more is owed by either of us, and we will never chase you for payment.
We pay you£500
10% administration fee£50
Buy back price (plus postage)£550
This is not a loan. You sell your item to us, and buying it back is entirely your choice.
What you need
- You must be 18 or over.
- Two forms of ID: a photo ID (passport or driving licence) and a proof of address issued in the last 3 months. You can upload your ID securely here.
- You must own the item and have the right to sell it.
- We will give you a 28 Day Buy Back Agreement to sign, setting out the price, the fee and the last day to buy back.
Your details and ID are kept securely and used only for your buy back agreement. Lilly The Pink LTD (company number 12437734) is registered with the Information Commissioner’s Office (ICO), registration number ZC287981.